FAQ
1. What is Prime Tribe Solutions?
Prime Tribe Solutions is a digital solutions company that provides educational resources, tools, and courses to help individuals gain practical knowledge in areas such as gift card and cryptocurrency exchange, and other digital-based opportunities.
2. What kind of products do you offer?
We specialize in digital products, including online courses, e-books, and solution-based resources designed to help our customers learn and grow in the digital economy.
3. How do I purchase a product?
All our products are available for purchase through our website. Simply visit the product page, follow the checkout process, and complete payment to gain access.
4. How will I receive my digital product after purchase?
After completing your payment, you will receive instant access to your product. This may include a secure link to your online course, downloadable material, or instructions delivered via email.
5. Do you offer refunds?
Yes. We have a clear Refund Policy in place. Refund requests are reviewed on a case-by-case basis in line with our policy. Please refer to our Refund Policy page for full details.
6. Are my payments secure?
Absolutely. We partner with trusted third-party payment processors to ensure that all transactions are safe, encrypted, and secure.
7. Do you ship physical products?
No. Prime Tribe Solutions only deals with digital products, so there are no shipping or delivery charges. All products are delivered electronically.
8. Can I share or resell your digital products?
No. All products are licensed for personal use only. Unauthorized sharing, reselling, or distribution is strictly prohibited under our Terms of Service.
9. Will I get support after purchase?
Yes. Our team is available to assist you with any issues regarding product access, payment, or general inquiries.
- Email: primetribesolutions@gmail.com
- WhatsApp Hot Desk: 0907 533 4934
- Instagram: @primetribesolutions
10. Can I access my course on multiple devices?
Yes. You can access your course on any device with internet access, as long as you log in with your registered account.
12. Do you update your courses?
Yes. Our courses are updated periodically to reflect the latest trends, tools, and best practices in the industry. If you’ve already purchased a course, you will receive access to updates at no additional cost (unless otherwise stated).
13. What if I forget my login details?
You can easily reset your password via the login page by following the “Forgot Password” link. If you experience further issues, contact our support team.
14. How do I stay updated on new products or offers?
Follow us on Instagram @primetribesolutions or join our mailing list via our website to receive updates on new products, offers, and events.
15. Who can I contact for further assistance?
For any inquiries not covered here, please reach out to us directly:
- Email: primetribesolutions@gmail.com
- WhatsApp Hot Desk: 0907 533 4934
We’re always happy to help!